Thank you for shopping with us at y35mag.com.  Your purchases help support the creation and evolution of the Y35 Mag as well as the promotion of talented artists from all around the world. Please be aware that Alta Studios LLC dba Y35 Mag is an independently owned company and while most orders ship between 24-48 hours from receipt of order, this is not guaranteed. If one of the items is out of stock, shipping may take longer. We will do our best to notify you if an item you have purchased is currently out of stock and will keep you updated on necessary shipping information.

The Y35 Mag store is an online store only. We are not open to the public and we do not offer pick-up service.

Orders placed on our Y35 Mag store generally ship within 48 hours of receipt.*

Y35 MAG RETURNS POLICY

All sales are final.  We will, however, issue credits, exchanges, or will replace purchased items for items damaged in transit or if the incorrect item was shipped to you.

PAYMENT METHODS

The Y35 Mag store accepts payments from all major credit card networks and is powered by stripe. For more information, please visit their website at stripe.com. We cannot accept cash, checks, wire transfers, or ACH payment methods for the purchase of items available on our Y35 Mag store.

PRINTS

Please note that this Store Policy applies only to items available through the Y35 Mag store page. The Store Policy does not apply to items/prints that are available for purchase on the Prints page as all print orders are handled and fulfilled by Darkroom. If you have any issues or questions concerning your print orders, please work directly with Darkroom and visit their FAQ page here.

QUESTIONS?
Feel free to reach out to us at community@y35mag.com or head on over to the Contact page with any questions, comments, suggestions, or concerns. Our Privacy Policy can also be viewed here.

*Backordered Items. Generally, all items for sale on this site are in stock and ready for shipment. Occasionally; however, items will be out of stock and we take care to note this on the site. Items which are back ordered will be shipped as soon as they become available.

In the event that an item you have purchased is backordered, we will notify you via email and give you an estimated shipping time.